We provide a needed bridge between your case or care management teams and your plan-provided services.
We’ll enhance your members’ experience by helping them find the right hospital or Center of Excellence (COE) for a particular condition, providing emotional support for a tough health challenge—and nearly anything in between.
We’ll help your members feel more empowered.
We’ll help your members with certain diagnoses find top specialists for a second opinion, learn about the best treatment options, and feel more empowered and involved in their care. The results? Enhanced results of your Care Management programs, added value for your national accounts, saved healthcare dollars, and very satisfied members.
There’s no limit to our clinical reach.
We have access to 98% of all U.S. doctors. We use our own physician quality tool that uses billions of rows of data and proprietary algorithms to continuously score and rank over 2 million providers. Our primary focus is quality. So we match people with the very best in-network doctors and institutions based on their specific needs and circumstances.Learn More
Christine White • Clinical CareTeam Nurse Ally, RN, BSN
Kim Brady • MPH, MS, BA, Research Content Manager
Terri Walsh • MSN, RN, CNE, Clinical Nurse Educator
We have tons of experience partnering with health plans.
We’ll round out your existing solutions, while serving all segments of your membership.
We aim to complement, not compete.
Our collaborative, innovative, comprehensive services will delight you and your members.View All Testimonials
Any time I reached out to ConsumerMedical with questions, my Nurse Ally was quick to respond, many times the same day. She was very compassionate and understanding.
Consumer Medical is the real deal
Everything changed—for the better.
We’ve had a long-standing focus on quality care.
The word “quality” is often used in healthcare, but it is rarely defined. However, when quality is a component of comparative analysis, it needs a working definition to be meaningful.…
Company grew sales by 20%, added 1.5M members, and expanded into Medicare Advantage and fully insured markets amidst shifting healthcare landscape BOSTON – December 16, 2020 – In a year when the…
At the Business Group on Health 2021 Annual Conference, ConsumerMedical and The Hartford Financial Services Group, Inc. teamed up to share their experience working together to build and pilot a comprehensive behavioral health solution for The…