One compassionate, dedicated care coordinator. Many levels of support and expertise.
We walk beside people over the course of their entire healthcare journey, filling in the gaps and connecting the dots. We provide second opinions, identify top providers, practice shared decision making, and assist with the logistics of appointments, admissions, insurance, and finances. We answer any and all questions—and we listen. Because sometimes that’s what helps most.
We aim to be comprehensive and coordinated.
We’ve been in business for decades, meeting the needs of participants, partners, and clients. We’re holistic. But we also complement programs already in place, including those offered by health plans, wellness vendors, condition management providers, and many others.
Since working with ConsumerMedical, I have lost 57 pounds, gone from 5 diabetes medications to 1, and I now exercise every day. This one program has changed my life.
Medicine is not always black and white.
Not all doctors have the same levels of expertise and experience or make use of the latest research. And not all patients have the same access to the best care. But one thing is clear: Better care by better doctors leads to better outcomes.Learn More
People feel better and have better outcomes when they’re in expert hands.
We take quality, expert care seriously. Our research team provides specific, tailored research. And when participants reach out, they’re talking to people who are clinically trained.
Our average number of interactions is not 1 or 2. It’s a whopping 12.
We know that the dots of a fragmented system can’t be connected in a single interaction. Participants can reach out to their dedicated “nurse ally” for just about anything, including claims advocacy, social and emotional support, or help with transitions between sites or types of care.Advocacy & Ongoing Support
They say gratitude is good for us.
We get a lot of it.View All Testimonials
After going through their second opinion, my medical ally was able to help me find out that I’ve been treated for the wrong condition for two years.
This is an outstanding program. The two most challenging parts of using my healthcare benefits—provider searches and claims assistance—were way easier.
My Nurse Ally was extremely empathetic. It was so helpful to have that caring person on the phone who understands how extremely awful it is to deal with cancer.