Healthcare is fragmented. We help make it whole.
Unbiased, expert, compassionate support for any health care challenge. We do the research and leg work to ensure the best care possible. And you can focus on what matters most—getting better.
Alight’s enhanced healthcare navigation solution takes employee benefits experience to a new level.
Alight Solutions announces its acquisition of ConsumerMedical.
Register for our session or schedule time to meet with us at Conference Board East (New York, October 2021) and Conference Board West (San Diego, November 2021).
Check out the Validation Institute’s analysis of our Surgical Decision Support program, including its Level 3 Validation: Contractual Integrity Guarantee.
In this article from Care Analytics, Randy Hawkins, M.D. talks about the substantial disparities in health outcomes driven by high vs. low quality providers.
ConsumerMedical received the 2021 Telehealth Innovation Award from MedTech Breakthrough.
Our case management platform once again achieved HITRUST Common Security Framework (CSF) certification.
Check out our Strategies to Help Manage the Impact of COVID-19 on Elective Surgeries.
Cerner saved $9.4 million and had a 315% increase in engagement after implementing a shared-decision support requirement.
When it comes to our health, each of us could use a team of unbiased, expert allies.
Healthcare can be complicated. It’s not always easy to know where and how to get the best care.
Compassion + Expertise
Expert medical opinions, evidence-based surgery and treatment decision support, and ongoing, unlimited advocacy from a multidisciplinary team of nurses and doctors focused exclusively on you. The result? The type of care people rave about.
I could not have done this without ConsumerMedical. I’m a bright person but have absolutely zero clue when it comes to melanoma. They’ve guided me every step of the way with surgeon selection—probably the most important choice to make.
Care Plans Built With Experts
More often than not, a second opinion alters a plan of care. It can also correct, or even change, the underlying diagnosis. Expert medical opinions from our extensive clinical network—based on the latest evidence-based guidelines—can lead to peace of mind and better care.Learn More
Clinical Guidance & Navigation For All Conditions
Whether it’s a cancer diagnosis, an upcoming surgery, or a behavioral health challenge, we’ll connect you to superior care. We’ll also help you build confidence in your plan with education and shared decision-making.Learn More
Advocacy & Ongoing Support For As Long As Necessary
We stitch all the pieces of a multifaceted healthcare experience together. We screen for social determinants of health and mental health challenges related to depression and anxiety. We provide ongoing emotional support and we assist with claims advocacy.Learn More
There’s no limit to our clinical reach.
We have access to quality data on 98% of all U.S doctors. We use our own physician quality tool that uses billions of rows of data and proprietary algorithms to continuously score and rank over 2 million providers. Our primary focus is quality. So we match people with the very best in-network doctors and institutions based on their specific needs and circumstances.Learn More
Gerard Blobe • M.D., PhD, Professor of Medicine, Pharmacology and Cancer Biology at Duke University
Kim Brady • MPH, MS, BA, Research Content Manager
Gabrielle Holmes • RN, BSN, PhD, Quality Assurance Manager at ConsumerMedical
Terri Walsh • MSN, RN, CNE, Clinical Nurse Educator
Kimberly Williams • MSN, RN, PMHNP-BC, Clinical Resource Nurse Practitioner
We’re high-touch—and high-tech.
We use technology to amplify our impact. We have a proprietary, HITRUST CSF Certified case management system and a custom marketing automation platform with integrated journeys to support engagement. We also have a participant portal and app. And our well-tested implementation practices and data integration standards minimize the tech “lift” on your part.
We work hard to earn your trust—and to build long-term relationships.
We’re known for our clinical depth and expertise, our integrity, and our ease of implementation. And we’re also known for our flexibility around tailoring programs for specific populations, piloting new programs, and developing creative marketing, education, and communications strategies.Learn More
Awards & Certifications
How can we help you ensure better care while also saving you money?
Our 25+ years of experience means we know how to effectively delight and serve multiple audiences: employers, health plans, partners, and participants.
Our participants and clients say it best.
It’s an honor to help people in ways that truly make a difference.View All Testimonials
ConsumerMedical is the future of personalized medicine.
I think it’s the best thing that we offer our employees.
Everything changed—for the better.