Cancer. Hip surgery. Autism Spectrum Disorder. Opioid misuse. We offer help for all conditions.
We have a single-minded goal: the best care possible. To that end, we’ll help you know what to ask your doctors, sort through all your options, preferences, and values, and feel empowered by quality care.
Only 16% of patients know what all their options are.
That’s where we come in. We make sure you know and understand all your options, feel heard, and are making the best choice for you.
There’s more to having surgery than people often realize.
Knee and hip replacements, low back surgery, hysterectomy, and weight loss surgery can be both expensive and lead to mixed outcomes. We make sure people understand how the evidence stacks up against their preferences and what other appropriate treatment options exist.
is spent on potentially unnecessary surgeries
Many patients don’t know where to start. Or they don’t feel like they can second guess their doctor. And that means that an astounding one-third of healthcare dollars spent do not actually improve health.
of avoidable surgeries & procedures are prevented
Surgery decision support is a win-win. Participants realize they can and should be more involved in their care. They end up happier, even if they were “required” to participate in surgery decision support.
A shared responsibility “requirement” works.
Our partners have saved $500K to $2 million by requiring people to participate in shared decision making. The best part? What starts out as a dreaded “requirement” soon gets recognized as an amazing benefit.
90% of consumers lack health literacy
“Medicalese” is for real. Almost everyone, regardless of education level, struggles to understand medical terms and stats. We use straightforward language and materials to help people know what to do to take the best care of themselves.
We’re always looking to increase our impact.
Our proven, data-driven predictive modeling tool drives successful, targeted outreach for people who need it. We reach out to them when it matters most—early.
Our proprietary model uses over 100 distinct variables representing thousands of diagnoses and procedures. It also provides a risk-severity score and creates segmented workflows to efficiently target specific populations.
Of likely surgical candidates identified
Our predictive modeling tool can identify 70% of likely surgical candidates before surgery occurs.
Claims data, plus our analytics and outreach, lead to a 33% average increase in our Surgery Decision Support (SDS) engagement.
TOP OF MIND
We reach out in many ways—phone, email, and with postcards and flyers. We make people sure they know that our services are free, confidential, and voluntary. And we make sure they know about any incentive to participate.